Frequently Asked Questions

Frequently Asked Questions

Have questions about Vetified products? We've compiled answers to the most common questions. If you need additional help, contact us.

About Our Products

What conditions do Vetified products treat?

Vetified offers three targeted solutions: Yeast Dermatitis Spray addresses fungal skin infections caused by Malassezia and other yeast species; Chlorhexidine Spray treats bacterial skin infections, hot spots, and wound care; and Itchy Skin Relief Spray provides symptomatic relief for generalized itching, allergic reactions, and dermatitis. All products are formulated for dogs and cats.

How do I use Vetified sprays?

All Vetified products are topical sprays for external use. Shake well before each use. Apply directly to the affected area, parting the fur to ensure the product reaches the skin. Spray until the area is visibly wet. Do not rinse off unless directed by your veterinarian.

How often should I apply these products?

Most Vetified sprays are designed for twice-daily application as a starting point. Your veterinarian may recommend different frequencies based on severity. Always follow label instructions or your veterinarian's guidance.

Are Vetified products safe for cats?

Yes, our sprays are formulated for both dogs and cats. When using on cats, ensure they cannot lick the treated area excessively. If your cat shows irritation, discontinue use and consult your veterinarian.

What are the ingredients?

Each product contains distinct active pharmaceutical ingredients. For complete ingredient lists, refer to the label or visit our ingredients page.

Shipping & Orders

How long does shipping take?

Orders are processed within 1–2 business days and ship via USPS (3–7 business days). You'll receive a tracking number via email once shipped.

Do you ship internationally?

Currently, we ship within the United States only. Contact us if you're interested in international options.

Safety & Quality

Are Vetified products FDA-registered?

Yes. All Vetified products are FDA-registered and listed on DailyMed, the official U.S. National Library of Medicine database.

Should I consult a veterinarian before use?

We strongly recommend consulting your veterinarian before use. Your vet can diagnose the condition, determine the best product, and monitor treatment response.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy on unused, unopened products. Contact us with your order number to initiate a return.

What if my product arrives damaged?

Contact us immediately with photos of the damage. We'll replace the product or issue a full refund at no additional cost.